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ThereWhen

How It Works

Simple.
Consistent.
Personal.

We make it easy to get the right support in place and stay connected along the way.

Schedule a conversation

Getting started takes just a few steps.

Then we handle the rest, with care and attention to detail.

  1. Schedule a conversation

    Tell us about your needs and what kind of support would help.

  2. Choose your weekly visit

    Pick the number of visits you want each week and set a recurring schedule.

  3. Meet your companion

    Get to know your trusted ThereWhen companion and support team.

  4. Make a plan together

    Rides, errands, help at home, or companionship – tell us the plan and we’ll make it happen.

An ongoing relationship,
not a one time service.

Trust is built through consistency and familiarity. We keep you with the same companion wherever we can, so the person who turns up already knows you.

  • Familiar face

    Wherever we can, it’s the same person each week, not someone new to get used to.

  • Consistency

    Visits happen when we say they will, week after week.

  • Updates, your way

    After each visit we can send a short written update to the family or friends you choose.